Just Because Festive Candle – Special Mum (Cranberries & Orange Scent)

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Yes, every product we sell is designed to be eco-friendly. We prioritize products made from sustainable, biodegradable, recyclable, or reusable materials to help reduce waste and promote a greener lifestyle.

We work closely with suppliers and brands that prioritize sustainability. Our products are made from natural or renewable materials, and we focus on ethical sourcing, minimal packaging, and reducing carbon footprints. We also vet our partners to ensure they meet our eco-friendly standards.

Yes, we offer a range of vegan products and all our products are cruelty-free, including skincare, beauty, and household items.

We aim to minimize our environmental impact with eco-friendly shipping practices. We use recyclable, compostable, or minimal packaging materials whenever possible. We also offset our carbon emissions from shipping to further reduce our ecological footprint.

As a British brand we take pride in customer service, your satisfaction is our number one priority. If you are not 100% completely satisfied with your product please let us know. We're always keen to speak with our customers and if there's an improvement we can make to our products, we'd love to hear about it!

For any of our products you’ve bought online, you have a right to change your mind within 14 days and receive a refund, unless our products were sealed for health protection or hygiene purposes, and you have unsealed them. You’ll also need the receipt or proof of purchase.

Due to the hygienic nature of our products, we cannot accept any returns where the product has been opened.

Here is a link to our full returns policy https://www.regn.co.uk/policies/refund-policy

Each product on our site comes with detailed descriptions, including materials used, environmental impact, and customer reviews to help you make an informed decision. If you have any specific questions, our customer support team is always happy to help.

Yes, once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your delivery’s progress in real-time.